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  • How soon can I expect delivery?
    For in-stock items, please expect the following delivery times for orders placed before 4:30 PM CET/CEST: - Netherlands: next day delivery- Germany: within 1-3 working days- France: within - 2-4 working days- UK: within - 2-5 working days For more information about the delivery of your order, please contact our customer service by email at The expected delivery time starts after receipt of your payment. The daily deadline (on working days) for sending orders is 3:30 PM.
  • Who delivers your packages?
    We use the delivery services of DPD and Postnl.
  • Can I track the status of my order?
    At the time of shipment you will automatically receive a Track and Trace code via e-mail, with which you can check the status of your order and the location of the package.
  • Who delivers my order?
    All deliveries are made by DPD or Postnl. Delivery takes place on the specified day, at the specified delivery address. Tip: You can have your order delivered to your work; so you can be sure that you will receive it quickly.
  • Can I make a delivery appointment?
    You cannot make a delivery appointment because this depends on the route of the DPD driver.
  • How much are the shipping costs?
    We charge the following shipping costs:- NL & Belgium: €4.95 standard shipping, free shipping for orders of €50.00 and more.- Germany: €5.95 standard shipping, free shipping on orders of €50.00 and above.- France: €6.95 standard shipping, free shipping for orders of €100.00 and above.
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